Accessibility statement for Jisc involve

This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility of this website

Jisc involve is a forum for people across the business to self-serve and provide updates directly to members and customers. While we support and educate users on creating accessible content, we expect that issues may arise in individual posts.

We conduct spot checks and flag issues with editors when identified.

We are aware that there are issues with the cookie consent banner – keyboard and non-mouse users cannot access the links or interactive elements. We are working on updates to the cookie banner and hope to have them resolved by the end of 2023.

This site is currently rated 90-100 for accessibility in Google’s testing tool Lighthouse.

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

  • Email – help@jisc.ac.uk
  • Call – 0300 3002212
  • Or speak to your account manager

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact web@jisc.ac.uk.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1. We will add details of issues soon.

How we tested this website

An in-depth accessibility audit conducted was completed in August 2019. The results of the audit were used to build a new, more accessible theme in May 2020.

Further tests have been conducted in July 2023 using Google Lighthouse and axe DevTools.

What we’re doing to improve accessibility

Whenever new features are released they must meet WCAG 2.1 AA. We’re also committed to working on the issues above.

This statement was prepared on 2 March 2020. It was updated on 21 July 2023.

Content modified from the GOV.UK accessibility statement – used through the Open Government Licence v3.0.